We're here to help

Support

Questions about your account, a report or a payment? Reach us here.

Email us

Write to subir@arohaastrology.in with your registered mobile number and a description of the issue. We acknowledge every message within 24 hours and aim to resolve it within 15 days.

Send us a message

Prefer a form? Fill this in and we'll reply by email.

From inside the app

  1. Open Aroha Astrology and sign in.
  2. Go to Help & Support.
  3. Pick a category (Billing, Chart accuracy, Technical issue or Other) and send us a message.

Your ticket status and our replies appear on that same screen, so you can track it without leaving the app.

FAQ

Common questions

Make sure you are entering the mobile number your account was created with, including the country code, and that you can receive the OTP SMS. If the OTP never arrives, wait a minute and request a new one before emailing us.

Open Settings → Payment History in the app to see every transaction. If a purchase didn't go through or coins look missing, email us with the date and amount and we'll look it up.

Double-check the birth date, time and place saved on the profile. Small errors there, especially in the birth time, can shift the chart. If the details are correct and the reading still looks wrong, tell us which report and what looks off.

Birth details can be edited from your profile inside the app. Charts and readings you already generated are not recalculated automatically, so regenerate them after saving the correction.

Yes. Aroha supports multiple languages. Change it any time from Settings → Language.

See our account deletion page at /delete-account, or email the address above with a data or privacy question.

Company

Aroha Astrology, Bengaluru, Karnataka, India. Grievance Officer: Subir Dutta, subir@arohaastrology.in.